TERMS OF USE
Car booking
- The Lessee shall pay at least 25% of the total amount for the whole rental period, to the Lessor, for car booking.
- Booking may be made ONLINE, by visiting the web site www.ecar.md.
Rental Payment
- ONLINE payment methods include banking cards (VISA/MasterCard).
- ECAR Office accepts payments in cash and/or via a bank card (VISA/MasterCard).
- Besides this, rental payment may be made via bank transfer.
- According to the Law no.62-XVI of 21.03.2008, the transactions will be performed in the national currency (moldovian leu MDL), and will be converted at the exchange rate of 1EUR - 22 MDL, 1USD - 18 MDL.
Time Frames of Refund or Booking/Transaction Cancellation
- Should the booking be cancelled, the relevant amounts will be refunded to the bank account of the Lessee within a 14-day period, save for the taxes applicable to such cancellation. Cancellations shall be taxed as follows: if the booking is cancelled at least 10 days before the booked time period, the Lessee will have to pay 25% of the total amount for the whole rental period. If the booking is cancelled within 10 or 3 days, the Lessee will have to pay 50% of the total amount for the whole rental period. Should the booking be cancelled less than a day before, the Lessee will have to pay a tax equivalent to the total amount for the whole rental period.
- The Lessee shall bring the motor vehicle to the arranged place described in the Agreement/Annex no.1 to the Agreement, or shall obtain the Lessor’s consent for rental period prolongation at the moment or before expiry of the rental period (in this event, the Lessee shall pay additional rental taxes for the prolonged rental period). If the Lessee returns the car before expiry of the rental period, the Lessor may or may not refund the amount for the unused time period remaining till the expiry of the rental period, exclusively at their own discretion.
Guarantee
- When taking a car, the Lessee shall undertake to give a guarantee amounting to 300 euro (either in cash, or via a bank card). This guarantee shall be refunded in full upon signing the handover and acceptance report, based on the rental terms and conditions.
Documents required for renting
- Valid identity card.
- Driving licence valid for a minimum of 24 months.
Driver’s age
- The minimum age of a driver, who can rent a car, shall be 20 years.
- The maximum age of a driver shall be 65 years.
Insurance
- All cars have CASCO or RCA (i.e. third-party only car insurance) insurance.
Principles of Car Use
- The Lessee shall return the car in the same condition, i.e. clean, at the time and place set. Otherwise, the following penalties shall be applied:
- Return of the dirty car: penalty of up to 500 MDL.
- Tardy return of the car: 10% penalty of the daily rental amount per hour of delay.
- If the car battery becomes flat due to Lessee’s negligence and there is a need for trailing or hauling services, such trailing expenses will be borne by the Lessee.